backup data in JATOS
Hey so I have a problem on my JATOS server where when I try to access data from a recent, large online study then the server crashes and needs to be restarted, preventing me from seeing or accessing my collected data. I have been told that this crash may be the result of a bug in JATOS and that updating JATOS may be the way to resolve this problem. However, it is also strongly recommended that I backup all my data before updating JATOS as there is a chance it will be lost.
So here is the conundrum - I cant access my data unless I update JATOS and I cant update JATOS until I backup my data and I cant backup my data until I access my data...
Any recommendation? Should I just roll the dice and hit update? Any help is appreciated!