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error message wqhen trying to add video to experiment

edited April 2017 in OpenSesame

Hi, I've never used Open Sesame before and I don't know anything about coding either.

I'm trying to add video to my experiment that I'm conducting for my dissertation but keep getting the following error message whenever I try to add the media player item into the overview:

An unexpected error occurred. Do you want to send a bug report? This is automatic, and prevents similar problems in the future.

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The error message (see below) may contain identifying information, such as your user name. If so, this information will not be used for any other purpose than fixing bugs.
Information:

Operating System: win32
OpenSesame: 3.0.7
Python: 2.7.10
Don't show me this message!

If you don't want to see bug-report messages in the future, you can disable the bug_report extension under Menu → Tools → Plug-in and extension manager. This does not automagically solve the problem--it only suppresses the report!
Error message:

Traceback (most recent call last):
  File "dist\libqtopensesame\widgets\tree_overview.py", line 732, in dropEvent
  File "dist\libqtopensesame\widgets\tree_overview.py", line 639, in drop_event_item_new
  File "dist\libqtopensesame\widgets\tree_overview.py", line 527, in drop_get_item_snippet
  File "dist\libqtopensesame\misc\qtitem_store.py", line 93, in new
  File "dist\libopensesame\item_store.py", line 168, in new
libopensesame.exceptions.osexception: 
Failed to load plugin 'media_player_vlc'

item-stack: 
exception message: [Error 126] The specified module could not be found
time: Fri Apr 07 14:59:56 2017
exception type: WindowsError

Traceback:
  File "dist\libopensesame\item_store.py", line 165, in new
  File "dist\libopensesame\plugins.py", line 357, in load_plugin
  File "dist\libopensesame\plugins.py", line 328, in import_plugin
  File "C:\Users\Kathrin\Downloads\OpenSesame(PC)\opensesame_3.0.7-py2.7-win32-3\plugins\media_player_vlc\media_player_vlc.py", line 32, in <module>
  File "C:\Users\Kathrin\Downloads\OpenSesame(PC)\opensesame_3.0.7-py2.7-win32-3\plugins\media_player_vlc\vlc.py", line 161, in <module>
  File "C:\Users\Kathrin\Downloads\OpenSesame(PC)\opensesame_3.0.7-py2.7-win32-3\plugins\media_player_vlc\vlc.py", line 138, in find_lib
  File "ctypes\__init__.pyc", line 365, in __init__
WindowsError: [Error 126] The specified module could not be found

there is a slightly newer version of Open Sesame but for some reason it just won't download to my laptop no matter what I've tried.

I've also already tried downloading the ffmpeg file but I can't get it to work.

Any help would be really appreciated as I have to get this sorted asap so that I can run it in time for my deadline.

Thanks Kat

Comments

  • Hi Kat,

    This plugin, the media_player_vlc, requires that you have VLC player installed in the default location. You can get VLC player from here:

    My recommendation would be, though, to figure out how to install the latest version of OpenSesame, which is definitely a big improvement. What happens exactly if you try to download and install the latest version?

    Cheers,
    Sebastiaan

  • If I try to download the latest version it just does nothing. I've tried clicking on the "download latest version" which takes me to the next page with the recommended Windows installer which I click on and then nothing happens, it's just as if I haven't clicked anything.

    I've tried all of the separate windows installation options and get the same thing, nothing happens but when I click other things it works.

  • It sounds like your browser is blocking the download for security reasons. There's probably an option somewhere to disable that. Or simply try a different browser. I assure you: You can download the newest version!

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