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Jatos study link not working

Hi

I am helping a student to collect data for her dissertation using Jatos and opensesame. I had created a jatos server using digitalocean. The link worked fine a couple of days before but I am not sure why its not working. I am pretty new to server management and I am not aware of its nitty-gritty.

The error I get it: "A problem occurred: The study with ID 2 has no active components."

Can anyone help me resolve the issue.


Regards

Vatsal


Comments

  • Hi Vatsal,

    Usually that error message appears if all components in a study are marked as inactive. (In the case of OSWeb studies, there's only one component).

    What happens when you log in to JATOS and go to your study? There is a checkbox on the left side of the component that you can toggle between active/inactive (tick/cross).

    Best

    Elisa

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