Pygaze crahes during file transfer

We have a problem with the pygaze. Once the experiment is finished, a run time error occurs (see error message below). We are running OS3.3.10 with pylink 3.7. Any ideas what might be causing this and how it can be solved.

Cheers,

Dirk

experiment finished

libeyelink.libeyelink.close(): Closing data file

libeyelink.libeyelink.close(): Transferring sub_0.edf to //labssrv/Labs/SLPROMOD/Exp/DirkEEG\sub_0.edf

UnicodeDecodeError: 'utf-8' codec can't decode byte 0xe2 in position 28: invalid continuation byte

RuntimeError: module compiled against API version 0xe but this version of numpy is 0xd

pygame 1.9.6

Hello from the pygame community. https://www.pygame.org/contribute.html

[2022-02-11 13:34:35,745:experiment:559:INFO] enabling garbage collection

Unexpected error

item-stack: 

time: Fri Feb 11 13:34:35 2022

exception type: RuntimeError

exception message: File size is negative

Traceback:

 File "C:\Program Files (x86)\OpenSesame3.3.10\Lib\site-packages\libqtopensesame\misc\process.py", line 158, in run

  exp.run()

 File "C:\Program Files (x86)\OpenSesame3.3.10\Lib\site-packages\libopensesame\experiment.py", line 484, in run

  self.end()

 File "C:\Program Files (x86)\OpenSesame3.3.10\Lib\site-packages\libopensesame\experiment.py", line 557, in end

  self.cleanup()

 File "C:\Program Files (x86)\OpenSesame3.3.10\Lib\site-packages\libopensesame\experiment.py", line 543, in cleanup

  func()

 File "C:\Program Files (x86)\OpenSesame3.3.10\share\opensesame_plugins\pygaze_init\pygaze_init.py", line 83, in close

  self.experiment.pygaze_eyetracker.close()

 File "C:\Program Files (x86)\OpenSesame3.3.10\Lib\site-packages\pygaze\_eyetracker\libeyelink.py", line 586, in close

  self.local_data_file)

RuntimeError: File size is negative