JATOS password reset

Comments

• kri

  January 2020

  Hi Yvonne,

  that's unfortunate. If you have another admin user in your JATOS, they can change your password.

  Best,

  Kristian
• yvonne

  January 2020

  Hi Kristian,

  thank you for your answer. Unfortunately, I don't have another admin user. I guess there is no other solution?

  Best,

  Yvonne
• kri

  January 2020

  The only other option is manually overwriting the password hash in your database (H2 or MySQL) but this needs access to a server terminal and some admin skills. Apart from that I'm afraid you are out of luck. Although you can rescue the study assets root folder in the file system of your server. But again you would need access to a server terminal.

  Best,

  Kristian
• yvonne

  January 2020 edited January 2020

  Hi Kristian,

  thank you for your help. I do have access to a server terminal, but I do not know what H2 or MySQL are and I suppose that means doing the overwriting is something above my programming skill. I do have the data and studies saved, so nothing is lost luckily.

  I'll try to set up a new server instead. I have tried that before already, but for whatever reason I would always get a "Unable to connect" message in the browser, even though the DNS change was apparently successful as indicated by nslookup. I'll try to figure it out.

  Thanks,

  Yvonne
• kri

  January 2020

  I wish you luck!
• yvonne

  January 2020 edited January 2020

  Hi Kristian,

  thank you for the good wishes and sorry to bother you again. I have tried to set up a server several times now, but I can't get it to work.

  Same as before, I have specified the "User Data" in DigitalOcean as indicated in the JATOS documentation.

  #!/bin/bash
  
  DOMAIN_NAME="domain.com"
  EMAIL="name@mail.com"
  
  curl https://raw.githubusercontent.com/JATOS/JATOS/master/deploy/docker-compose.yaml > /root/docker-compose.yaml
  curl https://raw.githubusercontent.com/JATOS/JATOS/master/deploy/traefik.toml > /root/traefik.toml
  
  sed -i "s/<DOMAIN_NAME>/${DOMAIN_NAME}/g" /root/docker-compose.yaml
  sed -i "s/<DOMAIN_NAME>/${DOMAIN_NAME}/g" /root/traefik.toml
  sed -i "s/<EMAIL>/${EMAIL}/g" /root/traefik.toml
  
  touch /root/acme.json
  chmod 600 /root/acme.json
  docker network create proxy
  docker-compose -f /root/docker-compose.yaml up -d
  
  

  I then changed the DNS records accordingly and waited for 1h, successfully checked nslookup and tried to access JATOS in the browser. However, I always get "Unable to connect".

  So far,

  • I have compared the content of the docker-compose.yaml file and the treafik.toml file with the ones on my old server and everything seems to be the same.
  • I checked the processes on the server but did not see anything odd either.
  • I tried all sorts of different DigitalOcean droplets (different version of Ubuntu and different location of the server).
  • Changed the DNS records back to the old server, which works fine (except for the password issue).

  Do you have any guesses what might be causing this issue?

  Thanks,

  Yvonne
• kri

  January 2020

  Hi Yvonne,

  I tried all sorts of different DigitalOcean droplets (different version of Ubuntu and different location of the server).

  All Droplets should work. I usually use the smallest with just 1GB if I just want to try out something. But for this script to work it need a Droplet with docker installed - pure Ubuntu is not enough. Is it possible you didn't choose the image from the Digital Ocean's Marketplace with Docker but the one with pure Ubuntu?

  Best,

  Kristian
• yvonne

  January 2020

  Hi Kristian,

  indeed, I did not choose the correct droplet. Thank you so much for helping me out with such a silly mistake!

  Best,

  Yvonne
• kri

  January 2020

  Nice to be of help.

  Kristian
• elle123

  March 2022

  Hi,

  I entered with the username and password "admin" for the first time in Jatos, then I immediately changed them, as suggested. I saved the new username and password in my google password. However, the next day, when I tried to access again show up the following message: "Invalid user or password". Could you help me?

  
  

  Thanks,

  Ellen.
• elisa

  March 2022

  Hi Ellen,

  
  

  usernames cannot be changed. What happens when you use admin as username and your new password?

  In general, it would be better to stay a new thread with a new question.

  Best

  elisa