Many results on MindProbe are empty or none (and Duration is none)

Comments

• elisa

  July 2023

  Hi Coralie,

  Without more information, any of these things could be happening.

  In your place, I would distribute the link to friends and colleagues and ask them to run it on different browsers and systems, and to tell you explicitly if they could finish the study. Essentially, pilot it first. Once you've ruled out specific browsers or systems, you can try to narrow down the problem.

  Does this help?

  Best

  Elisa
• kri

  July 2023

  Hi Coralie,

  There can be many reasons why this is happening. But the first thing that comes into my mind is, that the participants just clicked on the link to see what this is about and then never actually worked on the study, closed the tab right away. Maybe they even clicked later a second time to actually do the study. Therefore you have some finished studies.

  Best

  Kristian
• cvincent

  July 2023

  Hello Elisa, hello Kri,

  Many thanks for your fast answers.

  @elisa: I launched the test on the most common OS/browsers without any problem but it is certainly a good idea to ask colleagues to test on their side.

  @kri: yes, that is what I was afraid of...

  Best,

  Coralie
• cvincent

  July 2023 edited July 2023

  Hello again @elisa and @kri,

  If you (and others on this Forum) want to give our XP a try and help us debug, here it is (I changed some texts for privacy reasons):

  https://jatos.mindprobe.eu/publix/7rO5UiVLtGb

  Thank you again for your help!

  Best,

  Coralie