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[Help] Opensesame won't load

JeezJeez Posts: 4

Hi, so I am encountering major problems with OpenSesame 3.1.9 on Windows 10 64-bit.
I tried the 32- and 64-bit versions and am encountering the same problem.
Basically, it just won't open. I tried it opening it in python directly, which tells my I don't have the permission to do so. I also installed it on different partitions, but still couldn't open it.
Ironically I had been using opensesame on my macbook up until now, which work just fine eventhough lots of people seem to have problems on it.
Does anyone have an idea? I really hate working on the macbook and just want to use it on my home pc.

My system:
Windows 10 Pro 64-bit (1703) OS Build: 15063.632
Intel Xeon E3 1230 v3
16 Gb Ram

Thank you in advance!

Comments

  • sebastiaansebastiaan Posts: 2,856

    Hi Jeez,

    What happens exactly? Say you have downloaded the no-installation-required version based on Python 2.7. Then you extract the zip file, and double-click on opensesame.exe. And then what happens?

    Cheers,
    Sebastiaan

    There's much bigger issues in the world, I know. But I first have to take care of the world I know.
    cogsci.nl/smathot

  • JeezJeez Posts: 4

    Hi sebastiaan,

    thanks for replying.
    Quite simply put nothing happens at all. I click it and get the loading cursor, than after about 5 seconds it's gone and nothing happens.
    If I look in the task manager, I can't find any open processes, so somehow it seems that it just can't open the program.
    I tried older versions as well as the installer and .zip versions. I also tried running as adminstrator and running in compatibility modes for older windows versions.

    I am honestly at my wits end right now :(

  • sebastiaansebastiaan Posts: 2,856

    Hi,

    There are many reasons why OpenSesame might crash, so let's try to get some more info by launching OpenSesame with the command prompt.

    You can start the command prompt by launching cmd.exe through the start menu. You then navigate to the OpenSesame program folder. And then launch OpenSesame by executing:

    python Scripts\opensesame-script.py
    

    Say that your username is dev and you've extracted OpenSesame in the Downloads folder, then this might look as follows:

    Once you've done that, you should probably see an error message of some kind. Please post that here.

    Cheers!
    Sebastiaan

    image.png 42.4K

    There's much bigger issues in the world, I know. But I first have to take care of the world I know.
    cogsci.nl/smathot

  • JeezJeez Posts: 4

    Hey Sebastiaan,

    I have no idea why it would make a difference, but if I open it via the cmd console, IT WORKS!!
    It might be a minor inconvenience, but I honestly don't mind as long as I can use it. If you want me to try anything else that might help you with future releases, please let me know and I'll be happy to do so.

    Thank you so much, you are awesome and so is your program - I know 10€ isn't much, but I am a poor phd-student ;)

    Cheers,
    Joe

    Thanked by 1sebastiaan
  • sebastiaansebastiaan Posts: 2,856

    If this works, then you could create a file opensesame.bat in the OpenSesame program folder, with the following text in it:

    python Scripts\opesesame-script.py
    

    Then you can launch OpenSesame by double-clicking on the batch file, which is a simple executable script. Saves you from having to start the command prompt every time.

    Thank you so much, you are awesome and so is your program - I know 10€ isn't much, but I am a poor phd-student ;)

    Every little contribution is appreciated, thank you!

    There's much bigger issues in the world, I know. But I first have to take care of the world I know.
    cogsci.nl/smathot

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