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Help, Keyboard response not working, and sketchpad items are popping up where they shouldn't be!

Hi can anyone help me, I'm very new to OS and very desperate as I have I need to pilot my study next week and OS keeps throwing me curve balls. I am not on the newest version, as my uni don't want us to upgrade? But I have a problem where I am trying to do a simple word recognition test, and the keypress in the sketchpad is not working and the words are flying by on screen, rather than waiting for a key response for the next to be presented.

I am also having an issue with the sketchpad slotting in other sketchpad items during the word presentation sketchpad, so one word then the next sketchpad on a loop, rather than all the words shown one at a time, responses made and then the next new sketchpad message.

I know nothing about python and no error messages are coming up! Someone please help me!
Thank you!
Beth

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