Files that I saved disappear or not able to open

Liesbeth

Hi there,

I hope you can fix this as I am thinking of quitting JASP, I have lost several files because JASP did not save them, even when I had saved and renamed them.

Someone has taken a look at JASP files and said that the files were way too big and there could be some error in the code creating a never-ending loop which causes the files to be so big.

Please can you fix this as I can't afford losing my work, this is the third time it happened and I am set back several days of work now.

Liesbeth

this is the message I got today

Liesbeth

Also, some files that were saved were corrupted and I can't open them at all anymore, see error message.

Liesbeth

Hi there, there's still abug in the programme that makes the files huge, and also some files I can't open anymore after I've closed them, resulting in lost work. Please can you help?

EJ

Hi Liesbeth

That is really strange. We are aware of some bugs that needlessly created large files, but not being able to open files you have created is a serious issue that we wish to resolve. But I am not the right person for this job -- this needs to be done by our programming team, and you can reach out to them through our GitHub page (https://jasp-stats.org/2018/03/29/request-feature-report-bug-jasp/). They will need to have some more information to help you effectively. We are about to release a new version so if we can iron out this issue that would be welcome.

Cheers,

E.J.

vandenman

Hi Liesbeth,

Can you attach one of these jasp files either here or on GitHub? If you'd rather not post the data publicly, you can also email it to d.vandenbergh at jasp-stats.org.

Cheers,

Don

Liesbeth

Thanks both I'll take a look at Github. I don't think I can send my dataset for data protection reasons but I'll see if I can think of something I'd be able to share that could be useful instead.