JASP fails to launch successfully

frisk30

I have installed JASP on a new laptop but JASP crashes during opening. The Application Error details from Event Viewer are:

Faulting application name: JASP.exe, version: 0.0.0.0, time stamp: 0x63358ef1

Faulting module name: ucrtbase.dll, version: 10.0.19041.789, time stamp: 0x2bd748bf

Exception code: 0xc0000409

Fault offset: 0x000000000007286e

Faulting process id: 0x790

Faulting application start time: 0x01d8e99db782a773

Faulting application path: C:\Program Files (x86)\JASP\JASP.exe

Faulting module path: C:\Windows\System32\ucrtbase.dll

Report Id: 77d2faeb-20fc-4372-a7e1-c73a50ab6db9

Faulting package full name: 

Faulting package-relative application ID: 

Please help me fix the problem!

EJ

This is a problem for our programming team, which you can reach through our GitHub page. For details see https://jasp-stats.org/2018/03/29/request-feature-report-bug-jasp/