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Intermittent FullScreen Exit Issue in JsPsych Experiment

Hello!

I am hosting an online experiment written in JsPsych on JATOS. The experiment begins in FullScreen mode and exits FullScreen only after all demographics screens have been completed. However, some participants reported that FullScreen mode unexpectedly exited after finishing the first screen of the demographics section ("survey-text"), even though it should continue to the next screens ("survey-multi-choice" and "survey-text"). Interestingly, the majority of participants were able to complete the experiment without issues.

I have not been able to figure out why this occurs. Would you have any idea what might be causing this intermittent issue, and how I could resolve it? Thanks!

Gina

Comments

  • Hi Gina,

    This sounds more like a jsPsych problem to me and I think it should be asked in their forum.

    Best,

    Kristian

  • Got it! Thank you Kristian.

    Best,

    Gina

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