unexpected error/ opensesame does not recognize why the error occurred

Stelina_Rushani

An UnexpectedError is raised when an error occurred that OpenSesame does not recognize. This can happen when there is a bug in a plugin, one of the underlying Python libraries, or in OpenSesame itself. This should not happen! If you experinence this error often, please report it on the support forum.

this is the message i got while trying to run my experiment. the task is correct and it works in an windows. however im working on a mac.

i dont know whether this is relavant.

thank u for your help.

cvanbuck

Hi @Stelina_Rushani,

It's possible that the way OpenSesame is installed on your Mac is different from the way it is set up on your Windows machine, or that you have outdated/different versions of some Python libraries used by OpenSesame, causing conflicts, etc.

Are you using the latest version of Opensesame (4.0) on both computers? If so, have you already tried to change the backend? (e.g. to expyriment or legacy, if you're using psychopy)

Let me know how it goes,

Claire