The Participant cannot open the link
I have used Mindprobe for a while. The experiment went well. But recently I found it is difficult to open the link. When I sent the link to the participants of my experiment, some of them tried very hard with different browsers, but still couldn't open it. I don't know why. I'd like to ask: What could be the reason? Is there any way to make it easier to open the link?
The Message I got is either “none” or “It's not allowed to reload this component. Study is finished.”