Yeganeh
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- Yeganeh
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Hi @Lotje, We were able to resolve this issue by placing the video files within the experiment's local folder instead of the file pool. There has been no error since then. Thank you for your assistance and support. Cheers, Yeganeh
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Hi Lotje, Thank you for responding so quickly. Yes, we use the "media_player_mpy" plugin. Do we need to use the other one? On the frequency of this crash, I should also note that it has occurred 3 times in the last 8 sessions. Also, our vi…