Audio file not playing. Error: failed to load because no supported source was found.
I am currently attempting to run my experiment online with JATOS but I keep coming across an error that I did not encounter when running the experiment normally with OpenSesame.
The experiment is a speech discrimination task, during which subjects have to hear 10 blocks containing 30 randomized recordings each (the same 30 recordings are played in all blocks but in different orders) and make a decision as to what word they heard by clicking two keys.
The specific structure is: an audio plays, a sketchpad item appears (displaying the two words subjects have to decide between), subjects click on their keyboard (within a certain amount of time or else the next recording will be played automatically), an empty sketchpad appears and so on.
A specific error has been continously occuring when running the experiment online, namely a particular audio file fails to play across all 10 blocks of my experiment. I accessed my Google chrome console and the following error is displayed any time that specific recording is supposed to be played:
uncaught (in promise) domexception: failed to load because no supported source was found.
I was wondering whether anyone knows how to fix this? And please let me know whether you need me to provide additional information to understand what's going on.
Thanks in advance!