OpenSesame experiment with Gazepoint suddenly freezing
The attached eye tracking experiment with Gazepoint HD3 (running in OpenSesame 3.2.7 on PC with Windows 10) was working fine for ~50 participants, but now it is having a recurrent issue. I am not at the site, so I am gathering information from the RAs. The issue is occurring during the trials of the experiment, not during calibration. Here is how the RAs describe it.
The window froze and then shut down, but no error screen appeared – after it shut down the screen read “experiment is finished” as it normally would. Also, when it shut down there seemed to be another experiment window open. I closed this one and tried again, but the same thing happened. [I have clarified that by "froze" they mean the blue spinning wheel appears.]
Another instance with multiple crashes:
First time: Crash with no pop-up message. The task just exited out to the open sesame window that you usually see before you run the experiment.
Second time: Crash with no pop-up message. Picture of the error is attached to this email.
Third time: Crash with no pop-up message. Picture of the error is attached to this email.
Pic of the debug window after the issue below (there is no reported error).
Thanks for any advice.