Sketchpad and feedback items are only partially displayed
I created an experiment in OpenSesame which I want to run online via Jatos. When I run the experiment locally, everything is displayed in the way it should be.
However, when I upload it on the jatos server or when I simply use the "test experiement in external browser" option only the lower left corner of the sketchpad and feedback items are displayed (about 75% of the actual item) while text forms are shown normally. A couple of hours ago I did not have this problem, it suddenly started to be displayed in this weird way.
Does anyone know what the problem is and how to fix it?
Comments
Update: This seems to be an issue with firefox since I do not have the same problem when I run the experiment in google chrome. However, this is even worse. If I cannot rely on my experiment beeing displayed correctly by the browser my participants will use and this apparently changes over time, I cannot run the online experiment.
Does anyone know whether the experiment will run stable in google chrome?
Hi @Flavia,
Not sure what the issue may be but it sounds as if it is a browser issue, not an issue with the experiment per se. Have you checked that the zoom level in Firefox is set to 100%? If you accidently changed the zoom level to something else, if might affect how things are displayed.
To change the zoom level within your browser, press and hold while pressing the "+" key to zoom in, use CTRL & "-" to zoom out. Set the zoom level to 100% and see if the experiment now shows properly.
Note that zoom levels are a browser feature and so it can always be the case that you participants have it set to something else than 100%.
Hope this helps,
Fabrice.
Hi Fabrice,
unfortunately, this does not solve my problem. All versions of firefox I tested where already set to 100% zoom level. The odd thing is that text forms are displayed in the right size. The problem only occurs with the feedback and sketchpad items. I guess there is some incombatibility with opensesame and firefox that needs to be fixed.
In any case, I just decided to tell my participants that they need to use google chrome and hope this works out.
Thanks for your suggestion!
Best,
Flavia
Hi @Flavia ,
Can you post the experiment here (or a simplified version that illustrates the issue)? Your problem doesn't sound familiar to me, and although I suspect it's not an issue with OSWeb per se, I would to double-check.
— Sebastiaan
Check out SigmundAI.eu for our OpenSesame AI assistant!
Yes, you can try the following url:
Thank you for having a look at this!
Best,
Flavia
I can also replicate the problem with the experiment from the gaze cueing tutorial:
I should maybe mention that I'm developping and running the experiments in ubuntu, I don't know if that could be a potential source for this issue...
HI @Flavia ,
For me, as far as I can tell, everything displays normally, also on Firefox. Can you post a screenshot to show what happens exactly?
— Sebastiaan
Check out SigmundAI.eu for our OpenSesame AI assistant!